Rakuten Ready 2020 Digital Trends

An indepth look at consumer trends driving the future of innovation for restaurants, grocers, and retailers
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Key Trends Driving
Digital Innovation in the 2020s

With COVID-19 derailing what had promised to be a strong year for retailers, grocers and restaurants, many have had to turn to new ideas and technologies to deliver safer experiences to consumers.

If anything, this pandemic has taught merchants how resourceful and innovative they can be when pushed, and how technology plays a big part in streamlining everyday operations and creating better customer experiences.

The Rakuten Ready Digital Innovation report reveals:

  • The trends we see shaping future consumer commerce experiences
  • Strategic shifts that will accelerate growth over the next decade
  • Best practices merchants will need to thrive going forward

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